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Kao USA Voluntarily Recalls Oribe Serene Scalp Densifying Shampoo

Select units of Oribe Serene Scalp Densifying Shampoo in 8.5 oz and 33.8 oz were postive for Pluralibacter gergoviae bacteria.

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By: Rachel Klemovitch

Assistant Editor

Kao USA Inc. issued a voluntary recall of select units of its Oribe Serene Scalp Densifying Shampoo (8.5 oz and 33.8 oz) in the U.S. and Canada due to the detection of Pluralibacter gergoviae bacteria.

The recall is limited to specific lots of the Oribe Serene Scalp Densifying Shampoo in 8.5 oz and 33.8 oz sizes. Further investigation to confirm the scope of the issue is still ongoing.

Though Pluralibacter gergoviae bacteria pose little medical risk to healthy people, those with certain health issues such as weakened immune systems may be more susceptible to infection by the bacteria. 

Regardless of health status, Kao USA is urging anyone who has affected products to discontinue use.

Oribe Serene Scalp Densifying Shampoo (in 8.5 oz and 33.8 oz sizes), manufactured between February 21, 2026, and February 26, 2026, could be impacted.

The affected lot codes for the 8.5 oz size (UPC 840035231242) can be found on the bottom of the bottle, printed in black, and begin with the prefix “YR”: YR010556

The affected lot codes for the 33.8 oz size (UPC 840035231273) can be found on the bottom of the bottle, printed in black, and begin with the prefix “YR”: YR010566 and YR010576.

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